SHIPPING POLICY
We understand the urge to journal
At journal kn.it, we strive to get your order to you as quickly as possible. Nonetheless it's not our fulltime job. Please review our shipping policy below. If you have any questions about your shipment, feel free to contact us—we’re happy to help!
Processing Time
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Orders are processed and shipped within 3 working days, unless stated otherwise in advance.
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You will receive a confirmation email with tracking information (if applicable) once your order has been shipped.
Shipping Rates & Delivery Times
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Shipping costs are calculated at checkout based on your location and order size.
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Estimated delivery times vary by destination and shipping method chosen at checkout.
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Please note that unexpected delays may occur due to customs, weather conditions, or courier issues, which are beyond our control.
International Shipping
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We offer international shipping to selected countries.
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Additional customs fees, taxes, or import duties may apply depending on your country’s regulations. These costs are the responsibility of the customer.
Lost or Delayed Shipments
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If your order has not arrived within the expected timeframe, please check your tracking information first.
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If you suspect your package is lost, contact us at info@journalknit.com, and we will assist you in locating it.
Incorrect Shipping Information
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Please ensure your shipping address is correct before completing your order.
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We are not responsible for lost or undelivered packages due to incorrect addresses provided at checkout.